Shipping policy
Shipping Policy - TinyHaven
Shipping Policy
Last updated: July 15, 2026
At TinyHaven, we want to make sure you receive your orders quickly and safely. Please read our shipping policy below.
Processing Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Rates
We offer FREE SHIPPING on all orders over $49 within the contiguous United States. For orders under $49, a flat rate shipping fee of $6.99 applies.
Shipping Carriers
We use trusted carriers such as:
- USPS for most standard shipments
- UPS for larger orders and expedited shipping
Estimated Delivery Times
Once shipped, orders typically arrive within:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days (additional fees apply)
International Shipping
We currently only ship within the United States. We do not offer international shipping at this time.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order through the carrier's website or use the tracking link provided in the email.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery at support@tinyhaven.com. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Address Issues
Please ensure your shipping address is correct at checkout. TinyHaven is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, you will be responsible for re-shipping fees.
Contact Us
If you have any questions about our shipping policy, please contact us at:
TinyHaven
Email: support@tinyhaven.com